Delivery Times and Shipping

 

Our entire collection is handmade by us in small series in our studio in Bad Liebenzell. We make this effort to guarantee quality craftsmanship and precision. Through the personal production we make sure that every seam is impeccable, every order is lovingly packed and sent with a personal note, so that you can enjoy your unique bag for a long time.

 

DELIVERY TIMES FOR STATUS “AVAILABLE WITH DELIVERY TIME”

If a model is available with delivery time, it will be made for you after your order. Please note that production can currently take up to 4 weeks. Standard shipping takes one to two working days to Germany or two to five working days to Austria.

Delivery time too long? You need your bag for a special occasion or would you like to surprise someone? Please write to us at info@burggrafburggraf.de and we will see what we can do for you.

 

DELIVERY TIMES FOR STATUS “IN STOCK”

If a model is in stock, your order will be processed within 72 hours. Standard shipping takes one to two business days to Germany or two to five business days to Austria.

 

DELIVERY TIMES FOR STATUS “OUT OF STOCK”

Products with this status cannot be added to the shopping cart because they are not in stock and currently not being produced.

 

SHIPPING

We currently ship to the following countries:

  • Germany
  • Austria

We ship to other countries on request. Please write us an email to info@burggrafburggraf.de

 

SHIPPING COSTS

  • Germany: Free shipping
  • Austria: 9.00 EUR flat shipping fee
  • All other countries: On request